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Personal Information Protection Policy

Personal Information Protection Policy

Date of establishment: March 1, 2021
Final revision date: September 4, 2026

Liberogic (hereinafter "the Company") conducts website planning, design, development, and operations services. We recognize that the protection of personal information and my number data of our customers, business partners, and employees is a serious responsibility. Based on our personal information protection principles and self-imposed code of conduct, we fully recognize our social mission and will comply with applicable laws and regulations regarding the protection of individuals' rights and personal information.
Furthermore, we establish a personal information protection management system to put the following policy into practice, and hereby declare that the entire organization will continuously improve this system while remaining constantly aware of the latest trends in IT technology, changes in social demands, and shifts in the business environment.

  1. The Company appropriately acquires, uses, and provides personal information, and does not handle personal information beyond what is necessary to achieve the specified purposes of use. We will take appropriate measures to ensure this.
  2. The Company complies with laws, national guidelines, and other standards regarding the handling of personal information.
  3. The Company implements reasonable security measures against risks such as leakage, loss, or damage of personal information by allocating management resources suited to our business operations, and continuously strengthens our personal information security system. In the event of any incident, we will promptly take corrective measures.
  4. The Company responds promptly and sincerely to complaints and inquiries regarding the handling of personal information.
  5. Our personal information protection management system is reviewed in a timely and appropriate manner based on changes and circumstances surrounding the Company, and we will continuously make improvements.

Liberogic Inc.
Representative Director: Tadanori Morimoto
Above


Inquiries regarding our Personal Information Protection Policy and Complaints/Consultation Window for Personal Information
2F Bankin Kaikan, 1-3-37 Mita, Minato Ward, Tokyo 108-0073, Japan
Liberogic Inc. Personal Information Inquiries Window: Momoko Shigeta
Email Address
[email protected]
Privacy Mark

Handling of Personal Information

Our company collects and stores personal information in accordance with JIS Q 15001:2023 (J.8.5 and J.8.4 measures for cases where information is obtained directly in writing from the individual).
Personal information is handled solely for the three purposes of use listed below, and will not be used beyond the scope of these purposes.

  1. Organization name

    Organization name
    Liberogic Inc.

  2. Name, department, and contact information of the personal information manager

    Manager name
    Personal Information Protection Manager: Momoko Shigeta
    Contact information
    Phone: 03-6809-4366
    Email: [email protected]

  3. Purpose of Use of Personal Information

    The personal information we handle is as follows.

    Category Personal Information Purpose of Use
    ① Personal information of employees (including former employees) Resumes, work history documents, skill sheets, salary information, health examination reports, etc. Personnel and labor management, technical information management, health management, etc.
    ② Personal information of job applicants who applied to Liberogic Resumes, work history documents, etc. For recruitment screening
    ③ Personal information of partner company sales representatives Business card For smooth execution of business transactions
    ④ Information of partner company engineers Skill sheets, etc. For technical information management
    ⑤ Personal information of inquiry contacts Name, email address, etc. For responding to inquiries
    ⑥Personal information of recruitment applicants provided from job sites, etc. Application forms, etc. For recruitment screening
    ⑦Personal information of customer (business partner) representatives Company name, name, email address, etc. For contract execution, performance, smooth business operations, and inquiry response
    ⑧ Personal information of users of services provided by Liberogic Username, company name, phone number, email address, date of birth, gender, place of residence/origin, etc. For service delivery, user authentication, account management, user support, and service improvement
    ⑨ Payment-related information of service users Cardholder name, country, payment history (IP address at time of payment, etc.) To confirm payment of service fees and manage transactions
    ⑩ Billing information of service users Billing name, business name or company name of billing party, billing address name To issue invoices for service fees

    Items ①, ②, ⑤, ⑧, ⑨, and ⑩ above constitute retained personal data (disclosure-eligible personal information).

  4. Requests for disclosure and other matters regarding personal information

    You may request to our company regarding disclosure of your personal information and related matters (notification of purposes of use, disclosure, correction/addition/deletion of content, suspension or deletion of use, suspension of provision to third parties, and disclosure of third-party provision records) through our "Personal Information Inquiry Contact." In that case, we will confirm your identity and respond within a reasonable period. For details regarding requests for disclosure, please contact the "Personal Information Inquiry Contact" below.

    〒108-0073 2F Bankin Kaikan, 1-3-37 Mita, Minato Ward, Tokyo
    Liberogic Inc.
    Personal Information Inquiry Contact: Momoko Shigeta
    Email: [email protected]

  5. Information mechanically collected upon accessing this website

    Liberogic uses cookies to obtain information about visitors to secure this website and enhance user services.
    This website is delivered using services provided by Cloudflare, Inc. (United States), and access logs (IP address, browser type and version, access date and time, etc.) are processed on their servers.
    Additionally, content entered into this website's search function and chatbot is sent to Cloudflare, Inc.'s AI service to generate search results and responses. Entered content and generated responses are recorded as logs on their service with an upper limit on the number of entries for the purpose of stable service operation, investigating issues, and improving search and response accuracy, and may be viewed by Liberogic. Liberogic does not use this information for purposes other than those stated above and does not provide it to third parties.
    Please refrain from entering personal information such as names, addresses, phone numbers, email addresses, etc. into the search function or chatbot.

  6. Handling of personal information in individual services

    The handling of personal information in individual services separately provided by Liberogic shall be governed by the privacy policy or other terms applicable to each such service.

Notice Regarding Retained Personal Data

Liberogic (hereinafter "we") hereby notify you of the following matters regarding requests for disclosure and related procedures (notification of purposes of use, disclosure, correction, addition, deletion, suspension or erasure of use, suspension of provision to third parties, and disclosure of third-party provision records).

  1. Personal Information Protection Manager

    Company Name
    Liberogic Inc.
    Representative Name
    Momoko Shigeta
    Contact information
    Email: [email protected]

  2. Purpose of Use of Retained Personal Data

    • Personal information of those who contact us regarding our various business operations is used to respond to inquiries
    • Personal information of our employees (including former employees) is used for human resources management, operational management, health management, security management, and other purposes.
    • The personal numbers of our employees and their dependent spouses are used for purposes specified by law.
    • Information from direct job applicants to our company is used for recruitment purposes.
    • Personal information of users of our services is used to provide services, authenticate users, manage accounts, support users, and improve our services.
    • To invoice for service fees provided by our company and manage payments

  3. Complaints regarding the handling of held personal data

    Inquiries regarding held personal data are accepted at the contact window below.

    〒108-0073 2F Bane Kaikan, 1-3-37 Mita, Minato Ward, Tokyo
    Liberogic Inc.
    Personal Information Inquiries Window: Momoko Shigeta
    Email Address
    [email protected]

  4. Certified personal information protection organization that we are a member of

    *We only accept complaints related to the handling of personal information.

    Japan Information Processing Development Center (JIPDEC)
    Certified Personal Information Protection Organization Administrative Office
    〒106-0032 Roppongi First Building, 1-9-9 Roppongi, Minato Ward, Tokyo
    Contact: 03-5860-7565 / 0120-700-779

  5. Procedure for disclosure requests

    For procedures regarding disclosure of held personal data and related matters, please refer to the "Procedures for Disclosure of Held Personal Data" below.

  6. Safeguarding measures implemented for the security of personal information

    When handling personal information, Liberogic implements safety management measures from four perspectives: organizational, personnel, physical, and technical.
    Additionally, Liberogic uses cloud services provided by the following external service providers for safe management and operation of personal information.

    • Google LLC (United States): Cloud services such as Google Workspace
    • Cloudflare, Inc. (United States): Website hosting and AI services
    • Supabase, Inc. (United States): Database and authentication services (data is stored on servers within Japan)

    These services all feature robust infrastructure based on international security standards. Liberogic implements appropriate safety management measures while understanding the systems concerning personal information protection in the countries where each service provider is located, as well as each provider's security policies and changes in the external environment.

Procedures for Disclosure of Held Personal Data

Regarding held personal data, you may request notification of the purposes of use, disclosure, correction, addition or deletion of content, suspension or deletion of use, suspension of provision to third parties, and disclosure of third-party provision records.
We will respond to requests for disclosure and related matters of personal information according to the following procedure.

  1. Reception of disclosure requests and related matters

    1. Please contact us at the address below.
      We will mail you a "Held Personal Data Disclosure Request Form." After its arrival and upon your consent to our "Policy on Handling Personal Information," please attach the necessary documents and send them by mail or bring them in person to the address below.
      〒108-0073 Mita 1-3-37, Minato Ward, Tokyo, Japan Bankin Kaikan 2F
      Liberogic Inc. Personal Information Inquiry Desk Momoko Shigeta
      Email: [email protected]
    2. Method of verifying that the person making the disclosure request is the principal or an authorized representative
      1. Verification that the person making the disclosure request is the principal will be confirmed by the grievance consultation desk manager through documents that verify the identity of the principal as set forth below.
      2. Confirmation that the person making a request for disclosure is acting as a representative shall be verified by the person responsible for our complaint and consultation desk based on: (i) a document confirming the identity of the principal making the request for disclosure; (ii) documents proving the relationship between the disclosure recipient and the representative, and a document confirming the identity of the representative themselves, which shall be provided separately depending on whether the representative is a voluntary representative, a statutory representative (minor guardian, adult guardian, or parental authority holder).
      3. Documents confirming the identity of the principal and the representative shall be copies of official identity documents with photographs issued by public institutions, as illustrated below.
        1. Driver's License
        2. Passport
        3. My Number Card (front)
        4. Residence Card or Certificate of Permanent Residence
      4. Documents proving the relationship between the disclosure recipient and the representative are as follows:
        1. For a voluntary representative: A power of attorney stating the intent to delegate authority to receive the results of disclosure
        2. For a minor guardian: A certified copy of the family register or registered matters certificate (both issued within 6 months)
        3. For an adult guardian: A registered matters certificate (issued within 6 months)
        4. If you are a parent or guardian: certified copy of family register or resident card (both issued within 6 months)

  2. Fees for Requests for Disclosure and Methods of Collection

    We charge the following fee (including postage billed separately) per request only for notifications or disclosures of purposes of use. Please enclose a postal money order for the amount listed below with your request documents at the time of mailing.

    1. Fee: ¥1,000

  3. Review Results Notification

    Following our internal review, we will notify you of the results without delay using the method described below. Responses to disclosure requests (including disclosure of records of third-party provision) will be provided using your preferred method. However, if that method is not feasible, we will explain the reason and provide the response by certified mail. Please note that notifications regarding the purpose of use, corrections, additions, deletions, suspension or deletion of use, and cessation of third-party provision will be provided by telephone or email.