Are you overwhelmed with spam and sales emails from your contact form?
Many people probably spend a lot of time and effort every day applying filters and manually sorting through emails to find the ones they really need.
Even now that chat communication has become the norm, have you ever wondered whether it is necessary to continue using email for these tasks?
For those of you who are in this situation, we would like to introduce the email form that we actually use at Liberogic.
*The following screenshots will display individual names and company names based on temporary posts, but the content has been posted in the same way as the screenshots, and they are active every day!
Slack (chat tool) integration
The content sent through the email form will be posted in a dedicated room in the chat tool used in daily work.
The content posted will be automatically sorted by the generation AI and generated as a summary.
What's more, important content will automatically receive a message recommending a reply! (This is convenient!)
This allows staff to quickly identify important issues and respond appropriately.
Since the responsible parties can discuss with each other in each chat thread, the next action can also be decided in the chat room, allowing for smooth progress.
* Regarding personal information
When using OpenAI's API, the content you provide will not be used to train AI models or improve our services. It will be retained for up to 30 days to monitor for abuse and misuse, after which it will be deleted.
Notion (database) integration
The contents of emails are stored in Notion's database, allowing you to view the entire picture.
Since all inquiry data is stored in a database, there is no need to check it using a traditional email client, making for efficient and stress-free business management.
(Since it's Notion, you could turn it into a customer management database and turn it into a simple marketing assistant!)
This email form mechanism can be applied not only to Slack, but also to other tools such as Microsoft Teams, Google Chat, databases, SharePoint, and spreadsheets.
We view improving these small issues as the first step in digital transformation and support business efficiency improvements.
What did you think of the above?
If you are a company considering using an inquiry form like this, please feel free to contact Liberogic!
Although he is the president, he is always working as a counterpart. He is a person who loves to understand new technology and feels joy when something becomes convenient, and is completely immersed in the field. His dream is to live in VR as a 20-year-old avatar when he is in his 80s.
Morimoto
Project Manager + Director / Founded in 2007